Shipping Policy

We ship all across the EU to all countries where hemp seeds are legal.

We ship in discreet and secure packaging to ensure that all orders arrive safely to our customers’ doors.

All orders are shipped within 1-3 business days after the order is placed regardless of the postage purchased.

During sales and new product releases, the volume of orders can cause the processing time to take up to an additional 7 business days.

If there’s an issue with your order, send us an email at sales@seeds.cookies.eu and we will make sure it gets fixed.

Products will be shipped in compliance with all hemp laws. 

Seeds are solely for novelty or souvenir purposes. Germination and/or cultivation of seeds is strictly limited to jurisdiction in which such action is legal. Cookies Seed Bank EU accepts no responsibility or liability for any use that does not comply with applicable laws and/or regulations. 

Shipping is only available in states and countries where hemp is legal.

STANDARD SHIPPING

As soon as the order is dispatched, you will receive a UPS tracking number.

Tracked package

Signature

Second delivery on failed deliveries*

You can file a claim by sending an email to sales@seeds.cookies.eu with your order number if you notice your tracking is delivered but you have not received it.

*If Cookies Seed Bank EU determines deliverability failed due to a non-customer issue, Cookies Seed Bank EU will send a second package.